Privacy Policy

At Yume Maza, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your data when you use our website, make a purchase, or interact with our services (“Services”).

1. Who We Are

Yume Maza is operated from Amsterdam, the Netherlands, and powered by Shopify to provide a secure and seamless shopping experience.
When we refer to “we”, “us”, or “our”, we mean Yume Maza.

For questions about your data, contact us at:
info@yumematcha.com

2. Personal Data We Collect

Depending on your use of our Services, we may collect:

  • Contact details: name, email, phone number, billing/shipping address

  • Account information: login details, preferences, order history

  • Payment data: card information (processed securely via Shopify), transaction details

  • Device data: IP address, browser type, operating system, and usage patterns

  • Interaction data: products viewed, cart activity, communications, and support inquiries

We collect this data directly from you, automatically via cookies and analytics tools, or through trusted third party providers such as Shopify and payment gateways.

3. Why We Collect Your Data

We use your personal information to:

  • Process orders and manage your account

  • Deliver products and provide customer support

  • Improve and personalize your browsing and shopping experience

  • Send marketing communications, if you have opted in

  • Detect and prevent fraud or misuse

  • Comply with legal obligations

4. Sharing Your Information

We only share your personal information when necessary, including:

  • With Shopify, our e-commerce platform provider

  • With payment processors, shipping carriers, and IT service providers

  • With marketing partners, if you have consented to receive promotional content

  • If required by law, to comply with legal requests or protect our rights

  • In the case of a business transfer, such as a merger or acquisition

Third parties are contractually obligated to handle your data securely and only for permitted purposes.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Remember your preferences (like language or currency)

  • Analyze website traffic and optimize user experience

  • Serve relevant marketing content

You can manage or disable cookies via your browser settings. For more information, see Shopify’s Cookie Policy.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent for marketing

  • Request a copy of your data (data portability)

To exercise any of these rights, contact us at info@yumematcha.com. We may verify your identity before processing your request.

7. Data Security & Retention

We take appropriate measures to protect your data from loss, misuse, or unauthorized access. While no system is entirely immune, we follow industry best practices in collaboration with our partners, including Shopify.

We retain your information as long as necessary to provide our Services, comply with legal requirements, or resolve disputes.

8. Minors

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us for removal.

9. International Transfers

If you access our Services from outside the EU/EEA, your data may be transferred to countries with different privacy protections. We ensure adequate safeguards, such as standard contractual clauses, are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here and reflected in the “Last updated” date above. Significant updates may also be communicated via email or within your account.

Questions or concerns?
Contact us at: info@yumematcha.com